General terms and conditions of business

Customer satisfaction is always our top priority, which is why we have a flexible refund policy if someone is not satisfied with the product.

 

You can request a refund from us under the following conditions:

• The eSIM was not scanned and no mobile data was used

• The refund must be requested within 14 days of the date of purchase

 

How to request a refund:

Simply contact our support ( support@esimforyou.de ) and provide all the required information (reason for the refund, screenshots, etc.). After verifying your details, we will transfer the amount to the same account that was used to place the order.